RECEIVING YOUR FUR

Your garment may have travelled far, and will need some love after unboxing.

Once opened, softly shake your new furs upside down to eliminate any creases and unwanted flatness.

If it needs extra care, blow dry on medium heat for minutes. Be sure to keep the hair dryer at a distance of no less than 10cm to avoid damaging the fur. Do not allow the hair dryer to touch the fur.

GENERAL CARE

Always hang your furs on a broad, padded hanger to maintain the garment shape. When hanging your garment in the closet, allow room between your fur and your other garments to prevent matting.

Please note our faux furs are dry clean only and recommend a professional dry-cleaner who specialises in faux fur and faux leather.

• WHOLESALE AND DROP SHIPPING ARE BOTH WELCOMED.

1. For wholesale, we will offer discount or free express shipping which only takes 3-7 days to arrive.

2. For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.

• HOW CAN TRACK MY PARECL?

1. You can track your parcel on the following website using your tracking number: www.17track.net/en  (Copied to the browser to open)

2. Another website for tracking: https://global.cainiao.com/?spm=a3708.7860688.0.0.1bfd3b18NBzKXv&lang=e

• WHAT CAN I DO WHEN PURCHASE PROTECTION TIME IS RUNNING OUT?

1. If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account. 

2. Don't worry when you meet any problems during shopping in our store, just feel free to contact us. We can do our best to offer you a best service.